Download Optional Plug-In Solver Engines for Mac
Please contact us if you have any problems completing the download, receiving the installation password, running the Setup program, or using the software for the first time.
What You Need: To use Premium Solver Platform, you must be running Microsoft Excel 2011 under Mac OSX Snow Leopard, or Leopard 10.5.8 or later.
Downloading: When you click the link "Download the Premium Solver Platform Package" below, the download should start within 10 to 30 seconds. You should see a dialog box asking "Do you want to Run or Save this file?" Click Save and run the package installer from your Downloads window.
Installation Password: An installation password will be emailed to you at the email address given when you registered or logged in. You should receive this email almost immediately after downloading. This email also contains a license activation code, which you'll use as described below. If you have a spam filter, take a moment now to "whitelist" emails from solver.com (especially support@solver.com). Enter the password at the prompt.
The Package and Add-In: Double-click the package PremiumSolverPlatform.pkg to run the installer. Please pay attention to the installer screens, especially the last one: It explains a step you must perform yourself when you next start Excel 2011. Choose Tools - Add-Ins from the menu, click the Select button, navigate to /Applications/Premium Solver Platform, select the file psp.xlam, and click Open. After you do this, you should find a new menu choice Premium Solver on the Tools menu.
Trial License Code: The first time you select Tools - Premium Solver from the menu, you'll see a dialog that asks for a license activation code. In most cases the code will be pre-filled in the dialog -- if so just click OK. If not, select and copy the code from the email you received above, paste it into this dialog, then click OK. You must be connected to the Internet in order to activate your trial license.
If all goes well, the license will be activated, and the Solver Parameters dialog will appear. You can now go ahead and use the software. Your trial license is good for 15 days from the date of activation.
Please contact us if you think you might need a new license code -- for example if you encounter an unexpected licensing error message, you are interrupted or delayed during the 15-day evaluation period (our salespeople can extend a trial license), or you want to purchase a permanent license or a subscription license. You don't have to re-run the package installer unless you remove the Premium Solver Platform files, or if you download a new version of Premium Solver Platform.
Technical Support: During the 15-day evaluation period, you are invited to use our highly regarded technical support services at no charge. You can email support@solver.com or call us at 888-831-0333 (USA only) or 775-831-0300 during business hours (USA Pacific Time). If you require consulting assistance, or if we grant you an extended evaluation license, you have several options for continuing to use technical support. For more information, please read our discussion of Pre-Sales Support and Consulting page.
Maintenance Releases: We periodically make available maintenance releases, also called updates or point releases of the Solver Engines. For details about fixes and improvements in these releases, please see our Maintenance Releases page.